Virgin Money has partnered with IT services provider Niu Solutions to further enhance the lender’s intermediary mortgage portal.

The new partnership forms part of Virgin Money’s digital transformation process, in response to the changing needs of its intermediary clients. The project saw Virgin Money develop its Mortgage Lab which sought to innovate and make the mortgage application process more efficient.

Niu virtualised the existing VMO (Virgin Money Online) mortgage application and created the VMIP (Virgin Money Intermediary Portal), allowing its intermediary clients to quickly access the portal via any web browser, on any device. The optimised portal allows Virgin’s clients to make decisions on borrowing more quickly and efficiently than before, and acts as a mobile ‘one-stop-shop’ for their intermediary needs.

The interface hosts all levels of an intermediary’s work, including risk and compliance monitoring, mortgage checks, and incorporates the latest updates on rates and products, coupled with features such as affordability calculators.

Peter Rogerson, director of mortgages at Virgin Money, said: “Promoting the importance of advisors, championing the cause of intermediaries and building strong relationships with partners are all key components of Virgin Money’s mortgage proposition. Niu was able to create a place where intermediaries can carry out their core work simply and easily, on the go, and with the support and functionality they needed.”

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