Swiss Re has partnered with Expert System to use its Cogito natural language understanding technology to empower its digital and analytics strategy throughout the entire value chain.

With Expert System's artificial intelligence-driven approach, which focuses on deep knowledge understanding and data accuracy, Swiss Re has been achieving greater efficiency by automating tasks such as assessing risk reports or evaluating claims evaluation.

“Cogito allows us to reduce the time to production,” said Micheal Foehner, head digital and smart analytics at Swiss Re. “Thanks to its out-of-the-box capability to understand natural language based on a unique knowledge graph, we have easily internalised and integrated natural language understanding into our ecosystem.”

The Cogito technology applies human-like comprehension to make information access easier, as well as faster and more accurate. By allowing insurers and reinsurers to automatically read and precisely process vast quantities of data in a fraction of the time it would otherwise take, the product increases efficiency in strategic activities, such as claims processing and underwriting.

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