UK consumers 'more ready than ever' to pay digitally

The UK is “more willing than ever” to go digital with their payments, as traditional methods begin to get left behind, according to new research.

Samsung Pay commissioned a national survey into 2,000 Brits’ relationships with their finances and payment solutions, showing that almost half (46 per cent) of them claimed they are more willing to pay digitally following the original lockdown period.

With half of the respondents claiming to feel 'anxious' or 'overwhelmed' when thinking about their finances, the nation is “looking for new, simpler ways to manage their money”, said Samsung Pay.

The survey suggested that traditional transactions could soon be coming to an end. With 42 per cent of people saying they have “too many cards in their wallet” - up to 15 in some cases - and many wanting to avoid using physical cash (45 per cent), a growing number (31 per cent) are now turning to their phone to make payments.

Nearly half (48 per cent) said they could not remember the last time they visited a bank in person, while 82 per cent said they wanted to get rewarded for using their card, but currently only two in five said they currently feel like they are doing so.

“These results exhibit a clear shift in consumer attitudes towards the way they make payments following this year’s events,” said Teg Dosanjh, director of connected services and technology at Samsung Electronics UK & Ireland.

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