Nationwide is launching video financial advice ‘on the go’.

The building society’s new service will be available via personal and handheld devices - including laptop, PC or tablet - enabling customers to speak to an adviser for protection and investment advice in the same way that they would attend a branch-based appointment.

Every element of a branch appointment is available on the video call, from advice to signing, and all documents are shared on screen and sent in the post following the meeting.

The service will also feature more specific later life planning for the over 55s from their own home, such as mortgages and financial advice.

Members are able to use the service to discuss life and critical illness cover for their families, as well as investments such as unit trusts, stocks and shares ISAs.

Jeff Watson, who leads Nationwide’s current video operation, Nationwide NOW, said: “This is a really challenging time for many and seeking advice or getting out to do important transactions is not easy with social distancing rules - yet the reality is that finances have never been more important.

“That is why we are really pleased to have been able to bring forward the roll out of this service, to be able to give members another way to get help and support from us.”

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