NatWest is waiving monthly hire fees for Point of Sale (PoS) terminals from its payments product Tyl until the end of 2020, to support small business customers during the Coronavirus crisis.

The bank also provides next day settlement to users of Tyl, helping with cash flow during this difficult period for small businesses.

Tyl allows small businesses to accept chip and PIN, contactless and telephony payments either in store or off-premises using a mobile terminal. These options offer added flexibility and choice, during a period where many businesses are adapting to telephone orders and delivery in reaction to the COVID-19 prevention measures, and keep customers and staff safe through payment with minimal contact.

Currently, Tyl is available to the bank’s small and medium-sized enterprise (SME) customers in England, Wales and Northern Ireland.

Andrew Harrison, head of business banking, said: “We know SMEs want to minimise their overheads, increase their cashflow, and have flexibility in how they operate at this challenging time.

"This is why we’re waiving monthly hire fees for our Tyl terminals, and enabling as many of our customers as possible to be able to take card payments and benefit from next business day settlement.”

NatWest has also recently announced several other measures to support SMEs during this period, including the launch of a £5billion fund of Working Capital support for UK businesses; and participation in the Coronavirus Business Interruption Loan Scheme, led by the British Business Bank.

Waiving of terminal hire fees represents a saving of between £16.99 and £21.99 per month (+VAT) depending on choice of terminal from 1 April to 31 December 2020. Transaction fees still apply.

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