ING rolls out contactless payments app

ING Netherlands’ customers can now download an app that allows them to make contactless payments via their mobile phone.

Customers that already use ING’s mobile banking app and have a suitable Android smartphone (NFC-enabled and running on KitKat 4.4 upwards), can download the mobile payments app and activate it with their mobile banking PIN code. The app can then be used to make payments at contactless terminals in more than 100,000 stores throughout The Netherlands.

ING said that feedback from several thousand customers participating in a pilot programme in September was used to enhance the new app, and that it was the first bank in The Netherlands to offer the service on a wide array of smartphones. For the first six months, making payments via the app will be free, after which there will be a charge of €0.5 per month.

“We continuously try to make payments easier for customers, and this is the next step,” commented Laurens Schretlen, manager of cards and mobile payments at ING Netherlands.

    Share Story:

Recent Stories


The Rise of Instant Payments
Instant payments are creating new business opportunities for banks by providing more touchpoints than ever. With these evolutions underway, Featurespace brought leading industry experts together to discuss how they are protecting customers from fraudsters in real time, utilizing innovative and disruptive solutions to reduce fraud. Click here to find out more.

Offloading Cyber Risk in the Cloud
As cyber attacks and data breaches are in the news on an increasingly regular basis - with regulatory penalties and customer trust on the line for financial services firms - it has never been more crucial to be compliant in the cloud.

This video, with Akamai’s EMEA director of security technology and strategy Richard Meeus, will help explain what your company can be doing to make sure it’s not embroiled in the next big fine or front-page scandal.