Digital transformation takes toll on CIOs

The challenges of digital transformation are taking their toll on Chief Information Officers (CIOs) and straining their relations with other executives according to a survey which revealed that just 23 per cent of UK CIOs are aligned with their chief financial officer (CFO) on tech strategy.

A global survey of 555 C-level decision makers by digital transformation software Apptio and Financial Times Focus found that nearly half (47 per cent) of respondents agreed that instead of integrating their organisations, digital transformation has deepened the divide between IT and finance.

The 23 per cent of UK respondents who say the CIO and CFO share a vision for tech strategy compares to a global average of 30 per cent.

However, nearly two-thirds of global leaders (63 per cent) said that the IT function needed greater influencing skills to drive digital transformation.

More than half (56 per cent) of organisations who are carrying out digital transformation said they are adopting an agile, flexible, strategic approach that evolves based on learning from the business and customers.

More than two-thirds (68 per cent) of respondents said that digital transformation helps to strengthen collaboration across C-Suite leaders when it comes to developing new products and services, but 47 per cent say digital transformation is blurring established roles and responsibilities.

Cloud migration is also proving a challenge for forms looking to meet their digital transformation goals, with just 30 per cent of leaders feeling confident in IT’s ability to govern cloud across the business.

When it comes to agile working, less than one fifth of companies (16 per cent) have a clearly defined framework to map success across the business, and UK leaders are among the most likely to adopt agile without this framework (24 per cent).

Sunny Gupta, Apptio chief executive said: “Digital is completely transforming the IT operating model, and that means CIOs and CFOs need to work collaboratively.

He added: “These business leaders need to accelerate new delivery models such as hybrid and cloud, optimise growth investments to fund innovation, and boost financial agility so that IT finances can be managed and adjusted in real-time based on the highest needs of the business.”

    Share Story:

Recent Stories


Creating value together: Strategic partnerships in the age of GCCs
As Global Capability Centres reshape the financial services landscape, one question stands out: how do leading banks balance in-house innovation with strategic partnerships to drive real transformation?

Data trust in the AI era: Building customer confidence through responsible banking
In the second episode of FStech’s three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech examines the critical relationship between data trust, transparency, and responsible AI implementation in financial services.

Banking's GenAI evolution: Beyond the hype, building the future
In the first episode of a three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech explores how financial institutions can navigate the transformative potential of Generative AI while building lasting foundations for innovation.

Beyond compliance: Building unshakeable operational resilience in financial services
In today's rapidly evolving financial landscape, operational resilience has become a critical focus for institutions worldwide. As regulatory requirements grow more complex and cyber threats, particularly ransomware, become increasingly sophisticated, financial services providers must adapt and strengthen their defences. The intersection of compliance, technology, and security presents both challenges and opportunities.