Credit Suisse appoints new chief tech and operations officer

Joanna Hannaford is leaving her current role at Goldman Sachs to join Credit Suisse Group as chief technology and operations officer.

Hannaford, who will also become a member of the executive board, will be based in Zürich and report directly to the group chief executive, Thomas Gottstein.

James Walker, the current chief operating officer, will continue in his role until the end of the year.

As of January 1, 2022, James will become the deputy chief executive of Credit Suisse Holdings (USA), and will be based in USA for family reasons.

"I am very pleased to welcome Joanne to Credit Suisse, where she will drive the IT and digital strategy of the bank,” said Sir António Horta-Osório, chairman of Credit Suisse. “Technology is and will increasingly be a key success factor in financial services and with her skills, Joanne is well positioned to lead our strategic efforts going forward."

Thomas Gottstein, chief executive of Credit Suisse, said: "Joanne is a recognized technology professional and her joining the leadership team highlights our commitment to technology as a key factor of success. Joanne’s expertise in leading technological changes as well as implementing digital strategies will be key as Credit Suisse further focuses on technology to deliver value for its clients. I am very much looking forward to the new perspectives Joanne will bring to the Executive Board. I also would like to thank James for his services over the past years in his role as Chief Operating Officer and look forward to continue working with him."

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