Consumers should have more control over data collected by banks, says BIS

Central bank collective the Bank for International Settlements (BIS) has called for a new governance system that gives consumers and companies more control over data shared with banks and social media platforms.

The organisation said that over the past two decades, tech developments have led to an “explosion” in the availability of data.

In a new report, the BIS warned that consumers often are unaware of the benefits of the data that it has collected on them and “find it difficult to assert their rights” regarding the collection, processing and sharing of their data.

It said that this is a particular problem for consumer lending, where younger people and poorer communities have less credit and therefore are often denied loans. The report suggests that with better access to their own online data, individuals could have a different way to prove eligibility.

“…these low-margin, high-risk consumers are uneconomical to reach in the traditional system without access to digital data sharing,” said the report.

The BIS proposes a data governance system that restores control to the parties generating the data, by requiring consent prior to their use by service providers.

It said that the new system should be open, with consent that is “revocable, granular, auditable, and with notice in a secure environment.” It also suggested that the rules should include purpose and use limitation, data minimisation, and retention restriction.

“When data are shared between data providers and data users, the data governance system should specify which data are requested for sharing, how long they will be retained by data users, and who will process them," said the report.

    Share Story:

Recent Stories


Creating value together: Strategic partnerships in the age of GCCs
As Global Capability Centres reshape the financial services landscape, one question stands out: how do leading banks balance in-house innovation with strategic partnerships to drive real transformation?

Data trust in the AI era: Building customer confidence through responsible banking
In the second episode of FStech’s three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech examines the critical relationship between data trust, transparency, and responsible AI implementation in financial services.

Banking's GenAI evolution: Beyond the hype, building the future
In the first episode of a three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech explores how financial institutions can navigate the transformative potential of Generative AI while building lasting foundations for innovation.

Beyond compliance: Building unshakeable operational resilience in financial services
In today's rapidly evolving financial landscape, operational resilience has become a critical focus for institutions worldwide. As regulatory requirements grow more complex and cyber threats, particularly ransomware, become increasingly sophisticated, financial services providers must adapt and strengthen their defences. The intersection of compliance, technology, and security presents both challenges and opportunities.