Dutch neobank bunq has launched a generative AI (GenAI) assistant for its users to help them carry out a range of tasks.
Dubbed Finn, the large language model (LLM) can help customers gain insights into spending habits, find transactions and acts as a replacement for the search function on the app.
The move comes as bunq says that AI has so far played a “significant” role in its expansion across Europe.
The LLM uses bunq’s own technology, with the bank saying that the chatbot will be familiar to anyone who has used services such as ChatGPT.
“Finn will wow you,” said Ali Niknam, founder and chief executive of bunq. “Years of AI innovation, coupled with laser focus on our users, allowed us to completely transform banking as you know it. Seeing Generative AI make life so much easier for our users is incredibly exciting.”
The company added that it has reached 11 million users in the EU, while deposits have grown by 55 per cent to €7 billion since July.
Latest News
-
Citi to roll out ‘mandatory AI prompt training’ across workforce
-
BBVA launches in-app virtual card personalisation feature
-
Ignyte and Binance forge alliance to boost MENA blockchain innovation
-
Deutsche Bank faces London lawsuits from five former bankers over Monte dei Paschi probe
-
PayOS and Mastercard complete agentic payment transaction
-
New research finds over half of UK adults use mobile wallets
.png)
Data trust in the AI era: Building customer confidence through responsible banking
In the second episode of FStech’s three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech examines the critical relationship between data trust, transparency, and responsible AI implementation in financial services.
Banking's GenAI evolution: Beyond the hype, building the future
In the first episode of a three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech explores how financial institutions can navigate the transformative potential of Generative AI while building lasting foundations for innovation.
Beyond compliance: Building unshakeable operational resilience in financial services
In today's rapidly evolving financial landscape, operational resilience has become a critical focus for institutions worldwide. As regulatory requirements grow more complex and cyber threats, particularly ransomware, become increasingly sophisticated, financial services providers must adapt and strengthen their defences. The intersection of compliance, technology, and security presents both challenges and opportunities.
Unleashing generative AI: A force multiplier for financial crime teams
This FStech webinar, sponsored by NICE Actimize sees industry experts examine the revolutionary impact of generative AI on financial crime operations, and provides actionable insights to enhance your compliance strategies.
© 2019 Perspective Publishing Privacy & Cookies
Recent Stories