How can FSIs ensure compliance as channels of communication evolve?

Will McCurdy

Content Editor, FStech

Shaun Hurst

Principal Regulatory Advisor, Smarsh

Dr Kevin Keenan

Senior Director of Data Science, Smarsh


There has never been a time when FS firms didn’t have to deal with monitoring illicit employee communications. But the introduction of ever more channels of communication, with new apps appearing seemingly every month, means there are more ways than ever for mishaps - and malicious activity - to fall under the radar.

Organisations now need to shift through unprecedented volumes of metadata to pick up on "signals" which can indicate compliance infractions. Particularly as evolving data protection and data privacy regulations in the UK, the US, and Europe mean that the potential negatives of non-compliance are higher than ever before.

As a result, many firms are turning towards AI and machine learning to sift through their metadata, and to pick up on valuable signals that can save their firms from potential disaster.

To delve further into these challenges as well as some possible solutions, FStech was joined by Shaun Hurst, Principal Regulatory Advisor and Dr Kevin Keenan, Senior Director of Data Science at Smarsh.

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