Banco Santander will hire 3,000 IT professionals worldwide this year to support its commercial, technological and digital transformation.

As part of the bank’s strategy to leverage its global scale and grow its customer base and revenues, Santander confirmed at its Investor Day in 2019 plans to invest over €20 billion in its digital transformation and technology from 2019 to 2022.

A statement explained that the decision to hire 3,000 new IT professionals will help accelerate the banks’ plans, allowing it to further improve and personalise the customer experience, increase trust and loyalty, while improving efficiency.

The professionals selected will join the technology and operations division in areas such as platforms and Application Programming Interfaces (APIs), cloud, data, network, DevSecOps, artificial intelligence, software development, enterprise architecture and cyber security.

As previously announced, Santander expects to achieve €1.2 billion of incremental annual cost savings in the medium term through digital transformation.

Ana Botín, group executive chairman at Banco Santander, said: “Having the best technology does not just mean having the best infrastructure, applications and processes - it also means having the best, most innovative talent.

"We have an outstanding team at Santander and by adding new talent across each of our markets we can further accelerate our technological and digital transformation."

Dirk Marzluf, group head of technology and operations, explained: “We are recruiting professionals with technology profiles who will bring new IT skills and are looking for new challenges - they will be at the heart of our transformation.”

The banking group already has 195,000 employees in 10 markets in Europe and the Americas, serving 146 million customers.

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