NatWest Group to close 32 branches

NatWest Group is set to close 32 branches.

The High Street bank said 21 of these sites operate under its NatWest brand, while 11 are RBS branches.

NatWest attributed the closures to the shift to mobile and online banking and said it did not expect the closures to result in many job losses.

NatWest said most of the jobs impacted by the closures will be moved to other branches but that 12 jobs are at risk.

All the planned closures are in England, except for RBS’s Cardiff City branch

The news comes after a study by consumer advocacy group Which? revealed that the rate of bank branch closures peaked between June and August this year, when 298 branches were closed, an average of 99 every month.

Which? said this represented a 90 per cent rise on the previous six years, when an average of 52 branches were closing per month.

“We take our responsibility seriously to support the people who face challenges in moving online, so we are investing to provide them with support and alternatives that work for them,” said a NatWest spokesperson.

    Share Story:

Recent Stories


Data trust in the AI era: Building customer confidence through responsible banking
In the second episode of FStech’s three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech examines the critical relationship between data trust, transparency, and responsible AI implementation in financial services.

Banking's GenAI evolution: Beyond the hype, building the future
In the first episode of a three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech explores how financial institutions can navigate the transformative potential of Generative AI while building lasting foundations for innovation.

Beyond compliance: Building unshakeable operational resilience in financial services
In today's rapidly evolving financial landscape, operational resilience has become a critical focus for institutions worldwide. As regulatory requirements grow more complex and cyber threats, particularly ransomware, become increasingly sophisticated, financial services providers must adapt and strengthen their defences. The intersection of compliance, technology, and security presents both challenges and opportunities.

Unleashing generative AI: A force multiplier for financial crime teams
This FStech webinar, sponsored by NICE Actimize sees industry experts examine the revolutionary impact of generative AI on financial crime operations, and provides actionable insights to enhance your compliance strategies.