Halifax Home Insurance is partnering with Ideavate Limited, as part of efforts to help customers save energy in the home.

The tie-up with the energy-saving tech provider Ideavate will mean that policyholders making a claim for a large leak or significant water damage where home renovations are needed, will be given the option of accessing the My Carbon Manager app, which shows people how to make their lives more energy efficient.

The tool is also available to Lloyds Bank and Bank of Scotland customers, and provides personalised suggestions and estimates on how to reduce their home’s carbon footprint.

The app has been created for the insurer by Ideavate, as part of a programme to support start-up InsurTech companies.

The service has been available for six months since July as part of a trial, with potential to be rolled-out more widely for other types of large home insurance claims that need home renovation to be done, such as a large fire or flood.

Customers can use the app to see estimates for costs and savings and how carbon dioxide equivalent emissions could potentially be reduced.

The tool offers a guide on how policyholders can make their homes more environmentally friendly before looking for suppliers for repair work.

Craig Thornton, general insurance, protection and investments director at Halifax Home Insurance said: “We all have an individual responsibility to reduce our impact on the environment, and the insurance industry is part of creating this change. We’re fully behind the Association of British Insurers’ ‘Climate Change Road Map’, which outlines the importance of insurers in encouraging customers to make more sustainable decisions after a claim.”

“A leak in your home can be a traumatic experience, but helping policyholders upgrade the energy efficiency of their home when carrying out repair work for water damage should hopefully help turn a negative into a positive.”

All suggestions will depend on the type of property and claim, but could include options such as insulating walls or having solar panels fitted.

David Sheridan, chief executive of Ideavate Limited said: “Through My Carbon Manager, our mission is to put data at peoples’ fingertips to show them how amending their home could lead to a lower carbon lifestyle.

“We’re excited to hear what customers think at the end of this trial and to continue working more closely with the General Insurance team in the future.”

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