Biometrics firm iProov is to provide Dutch challenger bank Knab with facial authentication technology.

The partnership is the first major deployment of iProov’s Strong Customer Authentication (SCA) and customer onboarding technology by a bank in Europe, and is set to be rolled out to the bank's nearly 500,000 customers.

Knab customers will be able to authenticate themselves using biometric technology for a range of sensitive transactions. A key use will be Knab’s re-binding process, for example, when a user deletes the bank’s app, updates the app or loses their device, and needs to re-verify their identity.

iProov’s technology will also be used for ongoing ID verification of all of Knab’s new customer onboarding. The adoption of cloud-based automated process comes as Knab continues its move away from a previous token-based solution, which required additional hardware.

Knab, an online only bank, is owned by AEGON, a Dutch insurance, pensions and asset management firm.

The Dutch regulator has been a European leader in encouraging banks to adopt innovative Know Your Customer (KYC) technology to enhance compliance. Banks have therefore increasingly turned to new digital journeys and emerging technologies to meet regulatory challenges and prevent hefty fines.

Andrew Bud, founder and chief executive of iProov, said: “Digital banks owe their success to their customer experience - a fast and easy onboarding process, with effortless strong customer authentication, makes all the difference in attracting and retaining customers in an increasingly competitive environment.”

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