Barclays and HSBC unhappy with ‘high Open Banking costs’

UK banks HSBC and Barclays have railed against Open Banking reforms which they say have led to much higher costs than previously estimated.

The government says that Open Banking aims to place competitive pressure on the larger, established banks who have accounted for over 80 per cent of the current account market for many years.

Under the Competition and Markets Authority (CMA) rules, banks must share customer data with rivals, including smaller financial institutions, in order to boost competition. The watchdog has recently launched a consultation about the future of Open Banking and the governance around it.

“The spend on implementing the Open Banking remedy to date has been significantly higher than the amounts foreseen and taken into account by the CMA in its original 2016 assessment,” Barclays told The Telegraph.

The British bank also claimed that the changes had taken between five and six years, despite the regulator informing them costs would be spread across just two years.

HSBC also called for a shake-up of the regulation and said that larger banks should be able to “encourage cost discipline that has not existed to date”.

UK Finance, which represents over 300 firms in the industry, found that the UK’s nine largest banks were asked to put forward £26 million for the promotion of Open Banking reforms this year.

    Share Story:

Recent Stories


Data trust in the AI era: Building customer confidence through responsible banking
In the second episode of FStech’s three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech examines the critical relationship between data trust, transparency, and responsible AI implementation in financial services.

Banking's GenAI evolution: Beyond the hype, building the future
In the first episode of a three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech explores how financial institutions can navigate the transformative potential of Generative AI while building lasting foundations for innovation.

Beyond compliance: Transforming document management into a strategic advantage for financial institutions
In this exclusive fireside chat, John Rockliffe, Pre-Sales Manager at d.velop, discusses the findings of Adapting to a Digital-Native World: Financial Services Document Management Beyond 2025 and explores how FSIs can turn document workflows into a competitive advantage.

Sanctions evasion in an era of conflict: Optimising KYC and monitoring to tackle crime
The ongoing war in Ukraine and resulting sanctions on Russia, and the continuing geopolitical tensions have resulted in an unprecedented increase in parties added to sanctions lists.