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Sunday 26 January 2020


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AppDynamics extends UBS deal

Written by Michelle Stevens

UBS has signed an agreement to expand its use of the AppDynamics application intelligence platform to help drive digital transformation across its core systems.

The bank’s production services and development teams will rely on the software to proactively identify issues before they impact business critical services. AppDynamics will be deployed across hundreds of applications throughout UBS’s global business units, as part of the FI’s ongoing programme to update customer-facing and internal banking platforms to a more flexible private cloud model.

AppDymanics has already been trialled with UBS’s securities operations team, which saw a fourfold reduction in the number of alerts, and reported that it could spot and fix critical problems in minutes, rather than days, and cut staff onboarding time from one month to just one day. One of the other services that AppDynamics will support is Neo, a portal designed to give up to one million UBS clients a more efficient way to collaborate, analyse, trade and manage assets by the end of 2016.

“Using AppDynamics, we have been able to improve the speed at which we identified and remediated application issues, as well as avoid incidents in the first place,” noted Paul McEwen, CIO of infrastructure services at UBS. “As part of our integrated monitoring strategy, the AppDynamics platform helps us achieve some of our strategic IT goals – updating our platforms, increasing stability, boosting operational efficiency and agility, and creating a consistent user experience across all of our services.”

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