UK FinTech and online mortgage broker Trussle has chosen HooYu to improve its onboarding journey.
Trussle customers are now guided through KYC, customised in the company’s branding and HooYu enables real-time validation of proof of identify documents.
Customers are also asked to provide a selfie, which the technology then uses to perform facial biometric comparison with their ID document.
Customers can also be prompted to provide proof of address documentation from HooYu for proofing and recent checks so they can move on with their mortgage application at speed.
“Buying a home can be one of the most stressful experiences a person will go through in their lifetime. We’re passionate about improving the process that our customers experience when securing a mortgage,” said Stephanie Marrs, vice president Risk and Compliance, Trussle. “We’re working with HooYu to help make the onboarding journey smoother and to manage fraud risks earlier on in the customer journey. This is another step in our commitment to providing a better mortgage experience for our customers.”
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