NatWest launches Confirmation of Payee for commercial customers

NatWest has launched Confirmation of Payee (COP) access for its commercial customers.

The bank said that the COP Application Programming Interface (API) will allow customers to embed the service directly into their own systems, and carry out bulk checks against outbound payee details, for payments made using BACS, CHAPs and Faster Payments.

Confirmation of Payee was introduced across the UK banking industry in June 2020 to combat scammers and reduce customer errors.

The technology allows banking customers to carry out a check on individual payments through their online banking, by ensuring the account details entered by the sender accurately match those of the payee.

NatWest said the feature would help save time, improve customer experience, reduce costs and detect fraud.

The API will be available under the NatWest, Royal Bank of Scotland and Ulster Bank brands for commercial customers.

Businesses will be able to apply to use NatWest’s Confirmation of Payee API by visiting a website to register their interest.

Commercial customers wishing to use the service will need to have the technical capability and resources within their business to implement the API at their own cost.

Gaurav Gaur, head of commercial payments at NatWest Group said:“Confirmation of Payee has been a game-changing innovation in the battle against fraud and scams in the UK, and today we’re delighted to launch our own API that will allow commercial customers to implement this functionality into their own systems.”

He added:“Not only will this detect fraudulent and misdirected payments, but CoP is also proven to reduce operating costs and improve the digital journey for customers."

    Share Story:

Recent Stories


Data trust in the AI era: Building customer confidence through responsible banking
In the second episode of FStech’s three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech examines the critical relationship between data trust, transparency, and responsible AI implementation in financial services.

Banking's GenAI evolution: Beyond the hype, building the future
In the first episode of a three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech explores how financial institutions can navigate the transformative potential of Generative AI while building lasting foundations for innovation.

Beyond compliance: Building unshakeable operational resilience in financial services
In today's rapidly evolving financial landscape, operational resilience has become a critical focus for institutions worldwide. As regulatory requirements grow more complex and cyber threats, particularly ransomware, become increasingly sophisticated, financial services providers must adapt and strengthen their defences. The intersection of compliance, technology, and security presents both challenges and opportunities.

Unleashing generative AI: A force multiplier for financial crime teams
This FStech webinar, sponsored by NICE Actimize sees industry experts examine the revolutionary impact of generative AI on financial crime operations, and provides actionable insights to enhance your compliance strategies.