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Lloyds partners Google for cloud transformation

By Hannah McGrath

Lloyds Banking Group has announced a five-year partnership with Google Cloud as part of its £3 billion digital transformation plans.

The strategic collaboration will see Lloyds deploy a number of Google Cloud services to help streamline, modernise and improve services for its 26 million customers.

In addition, Google Cloud experts will collaborate with Lloyds to enhance engineering disciplines, in an effort to boost efficiency and offer innovative new services to the bank's retail and commercial customers.

The move comes after Google Cloud recently struck collaboration deals with HSBC, Atom Bank and Refinitiv to help with their cloud transformation programmes.

Zaka Mian, group transformation director at Lloyds Banking Group, said: “The size of our digital transformation is huge and Google Cloud’s capabilities will help drive this forward, increasing the pace of innovation, as well as bringing new services to our customers quickly and at scale – this collaboration gives us a strategic advantage to continue as a leader in banking technology.”

Around 16 million Lloyds customers actively manage their account online and 10 million on mobile.

Google Cloud chief executive Thomas Kurian said: “Banking customers today expect secure access to their funds, without downtime, and delivered through the modern experiences they receive in other aspects of their lives.”

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