Santander rolls out new tech for SME expansion subscription service

Santander is rolling out new technology across a digital platform it launched last year for SMEs looking to expand their business internationally.

Santander Navigator is a 12-month subscription service which pulls together expertise to help companies address trade-related challenges and understand how to do business in a new market.

The bank said it is now using CRM technology from Salesforce to help power the £3,500-a-year platform and improve personalisation for its customers.

According to research by Santander, even amidst inflationary pressures, more than two thirds of UK businesses are confident about growth over the next three years.

“Businesses that trade internationally are growing faster than companies that are purely focused on their home market,” said John Carroll, Head of International and Transactional Banking, Santander UK. “We want to enable more businesses to benefit from opportunities to expand overseas and encourage new ones to start their international journey, by removing barriers and by making the process easier.”

He continued: “We have developed a platform that is genuinely different and helps companies to grow while they save time and money.”

    Share Story:

Recent Stories


Beyond compliance: Transforming document management into a strategic advantage for financial institutions
In this exclusive fireside chat, John Rockliffe, Pre-Sales Manager at d.velop, discusses the findings of Adapting to a Digital-Native World: Financial Services Document Management Beyond 2025 and explores how FSIs can turn document workflows into a competitive advantage.

Sanctions evasion in an era of conflict: Optimising KYC and monitoring to tackle crime
The ongoing war in Ukraine and resulting sanctions on Russia, and the continuing geopolitical tensions have resulted in an unprecedented increase in parties added to sanctions lists.

Achieving operational resilience in the financial sector: Navigating DORA with confidence
Operational resilience has become crucial for financial institutions navigating today's digital landscape riddled with cyber risks and challenges. The EU's Digital Operational Resilience Act (DORA) provides a harmonised framework to address these complexities, but there are key factors that financial institutions must ensure they consider.

Legacy isn’t the enemy: what FSIs can do to keep their systems up and running
In this webinar we will examine some of the steps FSIs have already taken to rigorously monitor and test systems – both manually and with AI-powered automation – while satisfying the concerns of regulators and customers.