Snappi, the first Greek neobank licenced by the European Central Bank (ECB) has now gone live to all tax residents in the country.

Snappi said the bank has been designed to be fully digital through the app and requires no paperwork.

Live human support will be available to customers around the clock with no outsourcing and no reliance on bots, which the company says is a service that very few European neobanks offer.

The bank added that customers will receive both virtual and physical bank cards.

All accounts will have a Greek IBAN and integration with national automated clearing house DIAS.

Snappi added that its accounts are fully compatible with IRIS payments, and local transfers, making it easy for users to integrate the platform into their everyday financial lives.

The challenger bank plans to add a pay later service to the app which will allow users to make four interest-free payments when shopping online.

While some neobanks operate under lighter regulatory frameworks, Snappi said it aims to offer the reassurance of a traditional bank, paired with the speed and simplicity of a digital-first experience.

The new license ensures that deposits are safeguarded and services are compliant with EU banking laws.

Snappi said that customers will benefit from the same protections as they would with any major European Union institution.

“At Snappi, we’ve rethought what banking should feel like - simple, transparent, and built around real life,” said Gabriella Kindert, chief executive of Snappi. “We’ve created a platform that’s digital-first but grounded in trust, combining the ease of fintech with the stability of a fully licensed European Union bank.

“With strong local roots in Greece and an international outlook, we’re part of a new generation of neobanks designed to be flexible, inclusive, and genuinely helpful day to day.”

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