German regulator to investigate PayPal over pricing

Germany’s Bundeskartellamt (Federal Cartel Office) has started proceedings against PayPay, claiming the company could be restricting price competition.

Under PayPal’s current terms, merchants cannot offer their goods and services at a lower price if customers chose to use a payment method which is cheaper than PayPal.

According to the German regulator, merchants are prevented from expressing a preference for other payment methods, even if they are more convenient for customers. Consumers may also suffer as they are indirectly paying for higher costs via the price of products.

PayPal is one of the leading online payment schemes in Germany, but the Bundeskartellamt says it is one of the most expensive. PayPal’s standard rate in Germany is up to three per cent of the payment amount plus around 40 cents per payment.

Commenting on the news Andreas Mundt, president of the Bundeskartellamt, said that the Bundeskartellamt would assess the extent of PayPal’s market influence and see how far online sellers depend on the payment method.

He added: “If merchants are prevented from taking into account the differences in costs of various payment methods by imposing surcharges or granting discounts, it is more difficult for other and new payment schemes to compete successfully in terms of price and quality or to enter the market in the first place. Powerful payment schemes could thus obtain additional pricing leeway.”

FStech has contacted PayPal for comment.

    Share Story:

Recent Stories


Banking's GenAI evolution: Beyond the hype, building the future
In the first episode of a three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech explores how financial institutions can navigate the transformative potential of Generative AI while building lasting foundations for innovation.

Beyond compliance: Transforming document management into a strategic advantage for financial institutions
In this exclusive fireside chat, John Rockliffe, Pre-Sales Manager at d.velop, discusses the findings of Adapting to a Digital-Native World: Financial Services Document Management Beyond 2025 and explores how FSIs can turn document workflows into a competitive advantage.

Sanctions evasion in an era of conflict: Optimising KYC and monitoring to tackle crime
The ongoing war in Ukraine and resulting sanctions on Russia, and the continuing geopolitical tensions have resulted in an unprecedented increase in parties added to sanctions lists.

Achieving operational resilience in the financial sector: Navigating DORA with confidence
Operational resilience has become crucial for financial institutions navigating today's digital landscape riddled with cyber risks and challenges. The EU's Digital Operational Resilience Act (DORA) provides a harmonised framework to address these complexities, but there are key factors that financial institutions must ensure they consider.