FCA overdraft measures save consumers £1bn, study finds

Banking customers have saved around £1 billion due to rules brought in by the Financial Conduct Authority (FCA), a new evaluation has found.

The rules took measures to simplify overdraft charges and to tackle high unarranged overdraft fees.

Pricing rules, which came into effect in April 2020, saved customers £500 million, while measures to help customers manage repeated overdraft use, which came into force in December 2019, saved users around £486 million, the FCA said.

The study found that the rules, affecting those who had an arranged overdraft or access to an unarranged overdraft, saved individual customers around £17.40 in charges in 2021.

“We know that overdrafts offer a convenient way to help some people manage temporary cash flow issues, but some banks were charging more than 80 per cent Annual Percentage Rate on arranged overdrafts, once fees and charges were factored in,” explained Sheldon Mills, executive director, consumers and competition at the authority.

The authority said the rules also help spur competition in the marketplace. It estimates that consumers will save up to £105 million in charges a year from now on due to its actions to tackle repeat overdraft use.

    Share Story:

Recent Stories


Data trust in the AI era: Building customer confidence through responsible banking
In the second episode of FStech’s three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech examines the critical relationship between data trust, transparency, and responsible AI implementation in financial services.

Banking's GenAI evolution: Beyond the hype, building the future
In the first episode of a three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech explores how financial institutions can navigate the transformative potential of Generative AI while building lasting foundations for innovation.

Beyond compliance: Building unshakeable operational resilience in financial services
In today's rapidly evolving financial landscape, operational resilience has become a critical focus for institutions worldwide. As regulatory requirements grow more complex and cyber threats, particularly ransomware, become increasingly sophisticated, financial services providers must adapt and strengthen their defences. The intersection of compliance, technology, and security presents both challenges and opportunities.

Unleashing generative AI: A force multiplier for financial crime teams
This FStech webinar, sponsored by NICE Actimize sees industry experts examine the revolutionary impact of generative AI on financial crime operations, and provides actionable insights to enhance your compliance strategies.