BNPL giant Klarna hits 11m UK customers

Buy Now, Pay Later (BNPL) firm Klarna has reached over 11 million active customers in the UK.

The business has also doubled its merchant base in a year to 60,000.

Argos, eBay, Eurostar, and John Lewis are amongst the companies that have joined Klarna’s commerce network.

Klarna, which launched in the UK 10 years ago, says it is now its third-largest market globally, with revenue up by 30 per cent last year.

“11 million UK customers is a huge moment for us,” said Raji Behal, head of Southern and Western Europe, UK & Ireland. “We’ve gone from challenger to champion — and we’re just getting started.

"With more retailers, smarter tools and even better experiences, we’re putting power, and money, back into the hands of shoppers.”

Klarna currently serves 93 million active consumers and over 675,000 merchants.

The company offers a range of services including flexible payments, delivery tracking and spending insights.

Last month, Klarna signed an agreement with point-of-sale provider Clover to bring its services to businesses and shops in the US.

The partnership will initially enable around 100,000 merchants to offer flexible payment options for in-store purchases.

Shoppers at these merchants will see a Klarna logo on the pre-screen of payment devices.

Klarna said it plans to roll out the service to new and existing Clover merchants early next year.

Klarna claims the partnership will enable small businesses to improve their sales and attract more customers by offering more flexible payment options.



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