Allianz has agreed a global partnership with Anthropic to roll out “responsible AI” across the insurer’s operations, with the companies outlining three priority projects and confirming the deal on 9 January 2026.

According to Allianz, its internal AI platform will make Anthropic’s Claude models available to employees, with Claude Code already used by “thousands of Allianz developers globally” to rework software development.

The insurer said model context protocols would connect data across applications, while custom agentic AI will automate multi‑step workflows such as intake documentation and claims processing in motor and health insurance, retaining a human‑in‑the‑loop for sensitive or complex cases.

The partners also plan an AI audit layer that logs every interaction, decision and data source to meet traceability and regulatory requirements.

“With this partnership, Allianz is taking a decisive step to address critical AI challenges in insurance. Anthropic’s focus on safety and transparency complements our strong dedication to customer excellence and stakeholder trust. Together, we are building solutions that prioritize what matters most to our customers while setting new standards for innovation and resilience,” Oliver Bäte, chief executive officer of Allianz SE, said.

“Insurance is an industry where the stakes of using AI are particularly high: the decisions can affect millions of people. Allianz and Anthropic both take that very seriously, and we look forward to working together to make insurance better for those who depend on it,” Dario Amodei, chief executive officer and co‑founder of Anthropic, said.

Allianz framed the collaboration within its broader AI adoption, citing examples such as a multilingual voice assistant for roadside assistance, an Australian tool that automates food spoilage claims due to power outages, and pet insurance invoices paid within four hours at Allianz Versicherungs‑AG, according to the company.

The group reported 156,000 employees, total business volume of €179.8 billion and operating profit of €16 billion in 2024, and manages around €761 billion on behalf of insurance customers, with asset managers overseeing about €1.9 trillion of third‑party assets.

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