About Us

About Us

Financial Sector Technology (FST) is one of the leading business titles for IT decision makers in the UK and European financial services sector. The title has an ABC certified circulation of 11,500 IT decision makers from across the continent, within banks, building societies, insurers, trading houses, exchanges and other financial institutions.

A staggering 83% of our readers have individually requested to receive regular copies. Requests to receive FST have increased significantly year on year for the last 4 years, therefore demonstrating the value of the publication within the sector.

FST publish 6 editions per year, with in-depth features and in-bound supplements examining the key issues of the day. A regularly updated website and weekly Enewsletter also ensures our readers are up to date with all the latest news and developments within the sector. A directory of key IT suppliers is also included at the back of each issue.

FST hosts an annual Awards evening to recognize the achievements of those within the sector. For further details click here. A full range of FST Roundtables and Conferences, touching on issues such as IT Security, data centres, payments and so forth, is held throughout the year. Please see HERE for our latest events

For media information, a forward features list and all other information please contact our sales team on +44 (0)20 7562 2429 or email melanie.lovegrove@fstech.co.uk. The Editor can be contacted at neil.ainger@fstech.co.uk.

To subscribe* please click here

sterling_commerce



Untitled Document

FST Whitepapers
Maintaining Continuous Compliance with BigFix
TATA Consultancy Services - Cloud Computing
Cloud computing is the convergence of virtualization, distributed applications, grid, maturity of enterprise software applications and enterprise IT management.
Genesys. Rethinking Contact Center and Back Office Processes:
The Challenges of Achieving Balance and Consistency
Genesys. Staffing and Workload Management:
Fleshes out the importance of properly managing contact center and back office work, especially through the alignment of employee skill sets.
Genesys. The Importance of Proper Hiring, Training, Career Path Development, Skilling, and Routing
Which explains why it is imperative to implement these factors correctly in the contact center and back office to ensure competent customer interactions.
Genesys. Sustained Management: Changing the Game with Genesys iWD
The article explains how Genesys intelligent Workload Distribution (iWD) has the power to change the game in the contact center space based on new visibility into tracking, reporting, and performance management
Research Study: The Revolution in Self-Service Channels in the Financial Services Sector
This report analyses the growth of consumer self-service channels in key areas of the Financial Services Market
iWD Happy Customers.
Interested in improving operational productivity by as much as 20%? Now you can with Genesys intelligent Workload Distribution. This proven service delivery optimization solution prioritizes and distributes work tasks across the enterprise to the people best suited to handle them�resulting in increased efficiency, lower costs, and increased customer satisfaction.