Zurich has partnered with London-based travel startup Pluto to offer “travel insurance for people who don’t like insurance”.

The insurance giant will provide underwriting expertise and claims management capacity to the new mobile-focused offering which aims to give Millennials a quote in around a minute, or around three minutes when a customer builds their own policy.

After buying travel cover from Pluto, customers can manage their policy via Facebook Messenger, giving instant responses when they need to make a claim, search or edit their policy.

Pluto has already raised investment from industry professionals, following a development period in the Financial Conduct Authority’s regulatory innovation sandbox.

Since launching in mid-December 2018, Pluto has also initiated a share giveaway to the first 200 customers who buy annual cover.

Alex Rainey, Pluto co-founder and chief executive, said: “Travel insurance is often far too complex and the result is that people don’t know what they’re buying and therefore don’t buy.

“This means young people are taking on huge unnecessary risk and is exactly why we started Pluto - to make it easier to understand.”

Mark Budd, head of innovation at Zurich, added: “How our customers want to buy insurance is constantly changing, precipitated by the increased reliance on technology and, specifically, smart devices.

“We look forward to working with Pluto to see how we can develop this solution as our customer’s needs continue to evolve.”

Share Story: