ZUNO Bank has implemented FICO Capstone Decision Accelerator in a private cloud for its online lending business. Hosted in ZUNO´s datacentre, the multi-tenant solution provides country-specific assessments of customer value and risk for unsecured lending in Slovakia and the Czech Republic, and can be easily and quickly configured for the next product or country.

ZUNO is the direct bank of Raiffeisen Bank International. The solution allows it to: Generate automated decisions on credit requests in short periods of time when compared with the standard one or two days for manual underwriting; Automate decisions on deposits, personal loans, refinancing, contactless credit cards and overdrafts via internet banking – and make these decisions in response to changing market conditions; Detect and prevent a high quantity of fraud attacks and reduce fraud losses to almost zero.

“Our aim is to become the primary bank of choice for our customers, offering deposits as well as personal loans, refinancing, contactless credit card and overdraft via internet banking,” says Petro Merkulov, head of risk management at ZUNO. “Excellent service is crucial for us, so the ability to generate automated decisions on credit requests in short period of time, compared with the standard one or two days for manual underwriting will make a big impact on our ability to achieve our goal.”

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