1/9/2010
By Sophie Baker
The industry’s first unlimited scalability call recording software has been launched by CyberTech.
The recording platform can support upwards of 40,000 recording channels, and CyberTech MAX enables organisations to centralise call recording operations in traditional and IP telephony environments by linking multiple recording servers.
The company has also launched CyberTech Myracle Plus, an SMB-specific recording platform that can support 192 channels. The system is designed for the small- to medium-sized business space.
Ad Ketelaars, CEO, CyberTech International, said: “Traditional legacy recording systems require costly and timely forklift upgrades to newer solutions. With the rollout of both MAX and Myracle Plus, we have introduced two new platforms that can easily scale upward to 40,000 channels with only a simple software upgrade. This will significantly reduce hardware investment and ongoing costs of ownership.”
The new open software-based solutions are designed to address the growing needs of mission-critical environments, such as the financial and emergency services industries, CyberTech said.