Millennials trust online security despite scandals

Eight in 10 UK Millennials trust that the personal information they provide online is kept private, according to new research from Satsuma.

The study of 1,000 people aged between 18 and 24 found that banks are the most trusted institution, with 85 per cent of Millennials having faith that their bank keeps their information private and safe.

Six in 10 respondents also trust online retailers with their personal information, and would be happy to make an online purchase with a new retailer, while 61 per cent believe that social media sites such as Facebook or Snapchat keep their data safe.

This is despite recent statistics from Verizon that show the number of ransomware attacks has doubled in the past year, with cyber criminals now moving into business critical systems, which encrypt file servers or databases.

Almost half (48 per cent) admitted they were happy to share as much information as necessary, if this resulted in a better deal for them on a product or service. A quarter of those questioned said they “didn’t care” if their data was shared with other companies.

A spokesperson from Satsuma commented: “With the new laws on GDPR coming into effect from May, and companies such as Facebook being forced to become transparent with regards to their use of data, consumers will be more protected than before, but it’s still really crucial for everyone to be vigilant and careful when it comes to safeguarding their own personal data.”

    Share Story:

Recent Stories


Data trust in the AI era: Building customer confidence through responsible banking
In the second episode of FStech’s three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech examines the critical relationship between data trust, transparency, and responsible AI implementation in financial services.

Banking's GenAI evolution: Beyond the hype, building the future
In the first episode of a three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech explores how financial institutions can navigate the transformative potential of Generative AI while building lasting foundations for innovation.

Beyond compliance: Building unshakeable operational resilience in financial services
In today's rapidly evolving financial landscape, operational resilience has become a critical focus for institutions worldwide. As regulatory requirements grow more complex and cyber threats, particularly ransomware, become increasingly sophisticated, financial services providers must adapt and strengthen their defences. The intersection of compliance, technology, and security presents both challenges and opportunities.

Unleashing generative AI: A force multiplier for financial crime teams
This FStech webinar, sponsored by NICE Actimize sees industry experts examine the revolutionary impact of generative AI on financial crime operations, and provides actionable insights to enhance your compliance strategies.