Santander is launching a new mortgage video service in 63 UK branches, following a successful trial last year.
The new service enables customers to apply for a mortgage using a video link from the branch, which connects them remotely to a UK based mortgage adviser.
Customers can go online, call, or visit a branch to go through the initial stages of their mortgage application, providing documentation where required. Customers then have the opportunity to receive in branch mortgage advice by video link.
Miguel Sard, managing director of mortgages at Santander, said: “For most people, a mortgage is one of the biggest financial commitments they will make in their lifetime. We know that customers value speaking to a Mortgage Adviser who will explain what options are available to them and recommend a product to meet their individual needs.
“We are excited to offer customers this new mortgage video service, which works well alongside our existing offering.”
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