RBC launches Siri money transfers

Royal Bank of Canada (RBC) has become the first bank in Canada to launch money transfers with Siri for its personal banking customers.

The new innovation is now available through an update to the RBC mobile app for iPhone and iPad. Users can simply say “Hey Siri, send Jack $20”, and the Siri feature will confirm the name from the users payee list while the mobile app automatically debits their account and sends the payment. The payment is secured by TouchID.

Sean Amato-Gauci, executive vice president of digital, payments and cards at RBC, commented: “It’s our goal to continue to be part of the everyday mobile experiences of our clients by adding more convenient and seamless ways to send money and bank with RBC. Building on the explosive growth of our free person-to-person payments products, we’re excited to provide the ability for our clients to now send free money transfers from their chequing accounts using Siri.

“We are completely rethinking how we can deliver services, products and advice to our clients as we continue to focus on our strategy of being a digitally enabled relationship bank. We’re not only listening to our clients, we’re asking them to guide what we build and when. Our innovation labs allow us to work directly with our clients and provide us an opportunity to test and learn with consumer feedback.”

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