Nationwide installs change management software

Nationwide Building Society has signed a deal with FinTech firm Cutover, for the use of its software platform which helps business teams manage the complex processes required to plan and execute critical events.

Over the past three months, Nationwide has worked closely with Cutover testing the software to ensure the success and validity of the tool. As the first fully cloud-based software to be used within the Nationwide infrastructure, the new system will now be used when delivering all upgrades to corporate systems.

Nationwide hopes that the platform will ensure good communication across teams when implementing new systems and processes, improving efficiency and impacting communications with customers, while maintaining a detailed audit trail for regulatory purposes.

Matt Cox, head of insight and innovation at Nationwide, said: “Cutover is a fantastically intuitive solution to work with, which will enable us to standardise deployment practice and communication across the business so that Nationwide has greater control of change that would impact our support systems and, ultimately, customers.

“The ability to automate communications to stakeholders across the business through one system enables us to manage change consistently, reducing customer impact and increasing business confidence of successful delivery.”

Ky Nichol, CEO of Cutover, added: “We are delighted that Nationwide has selected Cutover as its standard platform for release management. It has been tremendous to work in partnership with such an innovative business.”

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