Metro Bank has signed a three-year deal with Artesian Solutions to help with technology-driven compliance and Know Your Customer (KYC) management.

Following a successful pilot process, the challenger bank will be adopting the Artesian Risk and Compliance Hub (ARCH), automating of risk and KYC to the frontline of the commercial banking function, improving the acquisition and onboarding of new customers.

ARCH is a software-as-a-service (SaaS) solution enabling relationship managers to carry out compliant pre-screening on prospective clients to quickly validate against the bank’s risk appetite, while helping to identify any complexities that may be raised during onboarding much earlier in the process.

It also has a decision-engine which automatically applies the bank’s own unique policies to that data to present a summarised view of risk, flagging any potential issues.

Mark Stokes, managing director for commercial banking at Metro Bank, commented: “We are excited to work with Artesian to take such a revolutionary tech-driven approach to bringing compliance and KYC into the forefront of our business and commercial banking activities.

“Artesian will help us know more, know sooner and save valuable time we can invest in building great customer relationships.”

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