Lloyds NYE systems crash sparks Twitter fury

A computer systems crash at Lloyds Banking Group left New Year revellers unable to withdraw cash. Customers took to Twitter to vent spleen at being unable to make cash machine withdrawals and use their debit cards. Some also claimed that credit in their accounts had been wiped out.

The problems kicked off mid-afternoon on 31 December and affected Lloyds TSB, Halifax and Bank of Scotland account holders. Twitter comments included: 'Lloyds tsb system meltdown. No cards work or will be accepted if you bank with them till its sorted. My night maybe ruined.' And: 'Thanks for ruining NYE - Due to your systems crashing on the busiest night of the year I have no food or drink. Bah humbug.'

Lloyds Banking Group said that some customers experienced problems for a short period of time, but the root cause was soon identified and all services quickly restored. It did not explain how the crash happened.

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