Bank Leumi has announced the launch of Pepper in Israel – a digital platform that allows customers to manage all of their banking activities through a mobile app and with no current account fees.
The platform is based on artificial intelligence technology that supports functions including onboarding, transferring money, taking out loans, managing savings deposits and more. Pepper hopes that the technology will allow them to customise relevant and personalised content for each individual customer.
The customised content includes personal consumer tips and insights, real-time updates on expenses, summary and analysis of expenses on a daily/weekly/monthly basis, comparisons with peers, instant alerts upon duplicate charges, relevant news articles and other live updates. There is also a live customer service by professional bankers available 24/7 via video chat, online messaging or by phone.
Towards the end of 2017, Leumi will also launch the Pepper Invest mobile app, which will enable trading in securities.
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