Cloud services and artificial intelligence are the most requested technological innovations by UK professionals, at 35 per cent each, according to new research.

The Knowledge Academy analysed the latest findings from business software and services firm Advanced, which surveyed over 1,000 UK employees in professional occupations to discover the technology they would most like to see in their daily working life.

AI and the cloud were followed by predictive analytics like machine learning (31 per cent) while augmented reality ranked as the least appealing technology, with only 17 per cent of employees wanting to harness it in their job each day.

Slightly above that, 18 per cent were happy for robots to automate the tasks and responsibilities they believe are mundane, via robotic process automation. The report revealed that 65 per cent of workers are willing to work alongside robotic technology, if it led to the reduction of manual processes.

Additionally, 34 per cent of British employees would consider a robot with the right business intelligence, to be better at decision making than their respective bosses or senior management.

The Knowledge Academy also wanted to understand the actual influence workplace technology had on UK employee’s performance and satisfaction, so it analysed findings from business-to-business digital services provider Econocom.

The biggest performance-related gain British workers think they will accomplish from having the latest technology is improved productivity (55 per cent), closely followed by greater flexibility (54 per cent) and more mobility (32 per cent).

With regards to job satisfaction, the research found that an organisation which actively invests in new and worthwhile technology will significantly contribute towards making their human resource feel better valued (43 per cent).
Looking forward, 52 per cent of UK businesses have made technology a spending priority in 2019.

Joseph Scott, marketing manager at the The Knowledge Academy, commented that as technology develops, it will undoubtedly capture the attention of employees seeking to utilise the tools that will allow them to become more proficient at their job.

“This research certainly highlights the current technology which is creating the biggest impression on British employees to regularly assist them in their working life.”

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