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Thursday 22 August 2019


ING rolls out contactless payments app

Written by Michelle Stevens

ING Netherlands’ customers can now download an app that allows them to make contactless payments via their mobile phone.

Customers that already use ING’s mobile banking app and have a suitable Android smartphone (NFC-enabled and running on KitKat 4.4 upwards), can download the mobile payments app and activate it with their mobile banking PIN code. The app can then be used to make payments at contactless terminals in more than 100,000 stores throughout The Netherlands.

ING said that feedback from several thousand customers participating in a pilot programme in September was used to enhance the new app, and that it was the first bank in The Netherlands to offer the service on a wide array of smartphones. For the first six months, making payments via the app will be free, after which there will be a charge of €0.5 per month.

“We continuously try to make payments easier for customers, and this is the next step,” commented Laurens Schretlen, manager of cards and mobile payments at ING Netherlands.

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