ING Australia has integrated mobile wallet solution Apple Pay, enabling half a million customers to complete secure payments with their mobile.

John Arnott, executive director at ING Australia, explained: “At ING we are digital-first, and increasingly mobile-first. Our customers are the most digitally engaged of any bank in this country, with 74 per cent of their interactions with us through our mobile app – that’s almost 200,000 interactions through mobile each day.”

ING users can also now pay for goods and services in mobile apps or Safari, without the need to manually fill out account forms or repeatedly type in shipping and billing information. Apple Pay works with iPhone 6 and later, iPhone SE, iPad Pro, iPad Air 2, and iPad mini 3 and later.

Arnott continued: “Our customers embrace mobile technology to make many aspects of their lives quick, easy and convenient, and this will undoubtedly extend to how they pay. Approximately 70 per cent of our Orange Everyday customers who use our app connect with us through an iOS device and they’ve been asking us for Apple Pay. We are delighted to be able to deliver.”

The move comes in the midst of a dispute between Apple and four of Australia’s largest banks –Commonwealth Bank of Australia, Westpac Banking Corporation, National Australia Bank and Bendigo and Adelaide Bank – regarding access to NFC technology and Apple’s fee for the use of its Apple Pay wallet solution.

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