Firms partner on voice recording and compliance solutions

CyberTech International, a provider of compliance recording solutions and IPC Systems, a supplier of trading communications, are signing an agreement to jointly market, distribute and produce next generation voice recording solutions. Thanks to the deal, CyberTech can add IPC’s Voice over Internet Protocol (VoIP) turret technology to its recording devices and plan for growth as new regulations demand more and more record keeping in financial services.

The cooperation agreement between CyberTech and IPC Systems provides a single point of contact for management, administration and customer support for global financial institutions, as well as spurring new product development.

CyberTech offers voice recording and monitoring applications that investment houses and other financial institutions can use to try and drive efficiencies in the capture, storage, retrieval and playback of voice, radio and data communications to support existing business processes. Working with IPC Systems will mean both companies can provide better customer support through the integration of trader voice communications platforms and recording solutions.

“We chose to partner with CyberTech knowing that together we can provide benefit to our mutual customers,” says Tim Whelan, CEO of IPC, when talking about the partnership. “We’ve listened to our customers and are pleased to add their offerings to our existing portfolio of integrated solutions.”

According to Ad Ketelaars, CEO of CyberTech, the combined solutions and resources of IPC and CyberTech will provide the high-quality solutions demanded by multinational financial market customers. “Working together, we intend to build on the success that each has had individually as we plan to develop, build and deliver the next generation of voice recording and compliance solutions for the financial industry,” he explains.

New regulations for compliance and reporting continue to underscore the need for a streamlined voice recording solution. IPC introduced VoIP to the trading floor and to date has deployed over 70,000 IP trading communications desktops supporting over 2,400 trading floors and exchanges across the globe. This strategic partnership benefits customers with tight integration of CyberTech voice recording and IPC trading communications platforms, providing streamlining of administration and support functions such as installation, warranty, maintenance and system design.

    Share Story:

Recent Stories


Creating value together: Strategic partnerships in the age of GCCs
As Global Capability Centres reshape the financial services landscape, one question stands out: how do leading banks balance in-house innovation with strategic partnerships to drive real transformation?

Data trust in the AI era: Building customer confidence through responsible banking
In the second episode of FStech’s three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech examines the critical relationship between data trust, transparency, and responsible AI implementation in financial services.

Banking's GenAI evolution: Beyond the hype, building the future
In the first episode of a three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech explores how financial institutions can navigate the transformative potential of Generative AI while building lasting foundations for innovation.

Beyond compliance: Building unshakeable operational resilience in financial services
In today's rapidly evolving financial landscape, operational resilience has become a critical focus for institutions worldwide. As regulatory requirements grow more complex and cyber threats, particularly ransomware, become increasingly sophisticated, financial services providers must adapt and strengthen their defences. The intersection of compliance, technology, and security presents both challenges and opportunities.