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Friday 19 October 2018

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BNP Paribas in client management tech deal

Written by Anthony Strzalek
22/11/2017

BNP Paribas has signed a deal with Fenergo who will provide the bank with a new client lifecycle management (CLM) solution.

Fenergo’s CLM solution will support BNP Paribas’ global transformation project, delivering a single client view across all jurisdictions and entities and enabling the bank to efficiently comply with all local and global regulatory rules as well as deliver an improved customer experience.

Bernard Gavgani, global head of CIB IT and operations within BNP Paribas, said: “We chose Fenergo for both their deep, out-of-the-box CLM functionality and their v8 technology that is a good fit with our own modernised technology landscape.

“I look forward to working with the Fenergo team and their wider client community to input into the continually evolving product and regulatory roadmaps.”

Fenergo’s CEO, Marc Murphy, added: “I am wholeheartedly delighted to announce the addition of BNP Paribas to our growing, global client base. We are finding that banks which would have traditionally favoured in-house built solutions are now turning to Fenergo to help them realize their vision faster and more efficiently – to be able to comply with the full letter of regulatory rules, whilst delivering a better client experience. I look forward to working very closely with BNP Paribas to make this vision a reality very soon.”



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