Real-time payments will be universally available across financial services institutions within five years, according to a survey by ACI Worldwide. More than 200 financial industry professionals from around the world participated in the survey. Over 80 per cent believe the shift from batch to real-time - authorising and executing transactions, securely and immediately - is within sight.

However, over two thirds of respondents believe operating in silos is the biggest hindrance to increased innovation. Introducing new concepts and regulatory updates are increasingly difficult due to multiple silos. Migrating to a responsive, enterprise payments platform, with the potential to scale, allows financial institutions to more readily address emerging opportunities such as real-time, online payments and mobile.

Nearly 65 per cent of respondents believe that a fuller mobile/tablet banking experience will be the most in-demand request from corporate customers in the next five years. Mobile devices are quickly becoming the desired vehicle for executing corporate banking activities such as initiating and approving wire payments and monitoring cash flow. “The same desire for convenience and anywhere, anytime access that has made mobile banking and payments popular among consumers is also fuelling the demand for a rich corporate mobile banking experience, as noted by the survey results,” says Paul Thomalla, senior vice president and managing director of EMEA, ACI Worldwide. “Corporate mobile banking needs to be a seamless part of a larger online banking strategy. To drive the necessary innovation, successful companies will take a universal, enterprise-wide approach to payments infrastructure.”

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