ACI Worldwide has unveiled Universal Online Banker. The solution offers packaging options from a single platform, thereby opening new revenue streams for financial institutions.

“The lack of a single product for all types of business customers is a long standing industry challenge,” says Matt Ellis, senior vice president, online, ACI Worldwide. “Most financial institutions maintain separate platforms to service different online banking customer segments, creating multiple redundancies and inefficiencies. Universal Online Banker will allow the customers of financial institutions to offer product options which fulfil unique customer needs while eliminating the antiquated silo model. This re-imagined approach will result in stronger customer relationships while offering financial institutions a variety of potential new revenue streams.”

Features include: a user-defined dashboard enabling a quick snapshot of critical information; a notification centre with enhanced real-time alerts which the financial institution’s business clients can act upon from anywhere within the application; messaging and target marketing campaign capabilities driving cross-sell opportunities.

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