Creating value together: Strategic partnerships in the age of GCCs

As Global Capability Centres reshape the financial services landscape, one question stands out: how do leading banks balance in-house innovation with strategic partnerships to drive real transformation?

In this compelling FStech video podcast, Bouke Hoving, Global CIO Wholesale Banking at ING from ING Bank and Sudip Lahiri, HCLTech’s Executive Vice President & Head Europe & UKI, Financial Services reveal how they're co-creating value through a hybrid model that goes far beyond traditional vendor relationships.

Discover how ING is modernising its wholesale banking platform whilst maintaining customer centricity at its core. Learn why strategic partners are now seen as true collaborators, not just service providers, and how shared ownership drives innovation at scale.

From AI and automation to talent strategy and core modernisation, this conversation explores the practical realities of digital transformation – including how organisations are evolving from GCC 1.0 cost centres to GCC 3.0 innovation hubs.

Whether you're navigating cloud migration, platform standardisation, or building future-ready teams, this episode offers actionable insights on creating partnerships that deliver lasting impact.

Watch now to understand how collaboration, not competition, is shaping the future of banking.

Data trust in the AI era: Building customer confidence through responsible banking
In the second episode of FStech’s three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech examines the critical relationship between data trust, transparency, and responsible AI implementation in financial services.

Banking's GenAI evolution: Beyond the hype, building the future
In the first episode of a three-part video podcast series sponsored by HCLTech, Sudip Lahiri, Executive Vice President & Head of Financial Services for Europe & UKI at HCLTech explores how financial institutions can navigate the transformative potential of Generative AI while building lasting foundations for innovation.

Beyond compliance: Building unshakeable operational resilience in financial services
In today's rapidly evolving financial landscape, operational resilience has become a critical focus for institutions worldwide. As regulatory requirements grow more complex and cyber threats, particularly ransomware, become increasingly sophisticated, financial services providers must adapt and strengthen their defences. The intersection of compliance, technology, and security presents both challenges and opportunities.

Unleashing generative AI: A force multiplier for financial crime teams
This FStech webinar, sponsored by NICE Actimize sees industry experts examine the revolutionary impact of generative AI on financial crime operations, and provides actionable insights to enhance your compliance strategies.