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There is 1 company which matches your search
Pirean
Faretec, Carnac Court, Cams Hall, Fareham
Pirean SMBus - Service Desk Integration
SMBus is the industry leading solution for sharing, synchornizing and prioritising workload between Service Desks.
For organizations looking to adopt ITIL aligned best practice or outsource core services, SMBUs provides the capability to:
• Orchestrate activity across multiple Service Desks.
• Implement a Single Point of Visibility and Reporting for all Service Desk activity (internal and outsourced).
• Improve and Measure Service Level Agreements.
• Reduce ticket volumes.
• Provide centralised, enriched KPI Dashboards.
• Centralise Service Reporting.
Visit http://www.pirean.com/technology/smbus/.