trilium banner March 2012
     

By Scott Thompson

Nationwide is re-launching its interactive First Time Buyers’ Guide as a smartphone and tablet-friendly PDF. And a new YouTube video has also been created to help demystify the mortgage process for first time buyers, with a link to the new guide.

The Society updated the guide after engaging with consumer groups like Which? and gathering feedback from first time buyers. QR codes will also be published on Nationwide leaflets. The guide is independent and was originally launched in June 2010. It has attracted over 131,000 views during the last 12 months.

Chris Rhodes, Nationwide’s product and marketing director, says: “The challenges aren’t just about finding the right, affordable property or even raising the deposit. Many of our first time buyers tell us how complicated and daunting the whole process can be, particularly the jargon, and we know that they tend live their lives online and on-the-go. Our completely independent guide aims to demystify it all, right from choosing the first property to getting the right deal, in a format which meet their expectations and lifestyle. And as we help a first time buyer get a mortgage every six minutes, it’s a subject we know a lot about,” he adds.

You can fine the Nationwide YouTube channel at: http://www.youtube.com/user/NationwideBSocietyUK

Home     More News


Other stories you may find of interest:

New social media compliance solution
Autonomy's new Social Media Governance solution monitors and protects financial firms in what is an increasingly wired world. The policy management and analytics application is being launched in response to new regulatory requirements for employees engaging with social media sites

Consumers all a-Twitter about banks’ lack of social media engagement
Retail banks continue to leave social media low on the agenda as a tool for engaging with customers, despite fragile consumer confidence, and are putting themselves in a dangerous position, reports Ovum

Turning social connection into love
The banking industry can use social media to help regain consumer love, but only a select few are currently succeeding in this space

bankers accuity may 2012


six_group

tdwi


FStech Whitepapers
Are We There Yet? Zero-Wait BI for Everyone
This CITO Research white paper, examines the business benefits of enabling users to perform their own data analysis, without making continual demands on IT.
Mobility Is Exploding: Are You Ready?
Mobile business intelligence replaces static information with real-time information, empowering data-driven decisions on the spot. This paper describes use cases to for bringing not just BI, but business discovery, to the front lines of your business.
Single Customer View in Financial Service
This white paper outlines what a single customer view is and what the UK requirements are, why this represents best practice and how it can be advantageous to the business, and the techniques and technologies that will be most effective in establishing and maintaining such an approach.
TATA Consultancy Services - Cloud Computing
Cloud computing is the convergence of virtualization, distributed applications, grid, maturity of enterprise software applications and enterprise IT management.
Genesys. Sustained Management: Changing the Game with Genesys iWD
The article explains how Genesys intelligent Workload Distribution (iWD) has the power to change the game in the contact center space based on new visibility into tracking, reporting, and performance management
Research Study: The Revolution in Self-Service Channels in the Financial Services Sector
This report analyses the growth of consumer self-service channels in key areas of the Financial Services Market
Genesys. Staffing and Workload Management:
Fleshes out the importance of properly managing contact center and back office work, especially through the alignment of employee skill sets.
Genesys. The Importance of Proper Hiring, Training, Career Path Development, Skilling, and Routing
Which explains why it is imperative to implement these factors correctly in the contact center and back office to ensure competent customer interactions.
Dataflux Video

This website is a part of Perspective Publishing Limited, registered in England No 2876166.