Trillium Software
     

By Sophie Baker

Verisoft and Metro Bank have formed a partnership that will see the provider of EMV Card Issuance solutions issue Bank Cards in store.

The first new Retail Bank in the UK for over 100 years hopes to deliver high levels of customer service, including the issuance of Bank Cards and setting PIN numbers in store.

Craig Donaldson, chief executive officer at Metro Bank, said: “We want to kill stupid bank rules and we believe one of these rules is that you have to wait two weeks for your card and PIN number. Working with Verisoft we have developed a solution where customers get their cards in store and set their own pin number on the spot.”

Verisoft’s InstantEMV application will be used to issue 100 per cent of Metro Bank Cards. The application resides on the Metro Bank Host system, and uses the MagTek ExpressCardEMV to personalise bank cards in store.

Each Metro Bank branch will have multiple ExpressCardEMV devices, and these can be re-located to new locations, allowing Metro Bank to cater at the opening of new stores.

Security during the InstantEMV card issuance process is delivered through the system, with multiple features in place to ensure this.

Home     More News


Other stories you may find of interest:

Revolution begins at Metro Bank
Metro Bank, the first entirely new UK High Street bank to launch for more than 100 years, opens its doors for business today. Headed up by CEO Craig Donaldson, ex-MD of retail banking at RBS, it will bring a retail-based branch banking model to the UK, with weekday opening hours of 8am-8pm and Sunday opening

EMV card adoption on the up
Over one billion EMV cards and 15.4 million EMV terminals were active at 1 September 2010, according to EMVCo, the EMV standards body collectively owned by American Express, JCB, MasterCard and Visa

worldpay_240ct2011


markevans


FStech Whitepapers
Single Customer View in Financial Service
This white paper outlines what a single customer view is and what the UK requirements are, why this represents best practice and how it can be advantageous to the business, and the techniques and technologies that will be most effective in establishing and maintaining such an approach.
TATA Consultancy Services - Cloud Computing
Cloud computing is the convergence of virtualization, distributed applications, grid, maturity of enterprise software applications and enterprise IT management.
Genesys. Sustained Management: Changing the Game with Genesys iWD
The article explains how Genesys intelligent Workload Distribution (iWD) has the power to change the game in the contact center space based on new visibility into tracking, reporting, and performance management
Research Study: The Revolution in Self-Service Channels in the Financial Services Sector
This report analyses the growth of consumer self-service channels in key areas of the Financial Services Market
Genesys. Staffing and Workload Management:
Fleshes out the importance of properly managing contact center and back office work, especially through the alignment of employee skill sets.
Genesys. The Importance of Proper Hiring, Training, Career Path Development, Skilling, and Routing
Which explains why it is imperative to implement these factors correctly in the contact center and back office to ensure competent customer interactions.
Genesys. Rethinking Contact Center and Back Office Processes:
The Challenges of Achieving Balance and Consistency
SVC Analysis Report
Getting value from a single customer view?

This website is a part of Perspective Publishing Limited, registered in England No 2876166.