Online banking in crisis of confidence

The vast majority of UK consumers (92 per cent) are banking online in some form or another but just 33 per cent are completely confident that their details are safe.

Thirty nine per cent of those who bank online use a comprehensive suite of security software - with 54 per cent instead admitting to just having basic anti-virus protection in place.

The research by McAfee, which polled more than 2,000 people across the UK, highlights how media reports of cybercrime attacks, such as the Sony PlayStation Network security breach, have caused a large number of people (81 per cent) to become more wary of using online banking facilities and inputting their details online. A fifth of online bankers believe they are likely to have their financial information stolen in the next three months.

“Most instances of banking fraud are not due to the bank’s technology being compromised,” says Raj Samani, chief technology officer at McAfee EMEA. “It’s more likely that people are unwittingly giving out their personal banking information to criminals via phishing scams and copycat sites, or their computers being infected with malware.”

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