trilium banner March 2012
     

By Scott Thompson

Markel International has invested in a new IBM storage solution from ICM. The specialist insurer has purchased two IBM XIV storage systems to support its global business expansion programme.

The switch over to a new storage system is part of Markel’s global IT virtualisation strategy where servers, storage and PCs will be hosted centrally in its London headquarters, and accessed from all locations via thin client terminals. One IBM XIV will store all business data at HQ, while the second will be used to fully replicate the environment at Markel's disaster recovery site to fully support its service provision and disaster recovery strategies.

Steve Fountain, head of solutions and service delivery at Markel, says: “Having multiple systems and many PCs located around the world was proving to be an IT service provision and support challenge. The decision to move to one centrally hosted platform allows us to seamlessly support the corporate growth strategy by more easily provisioning new offices or integrate existing offices. It also allows us to provide an improved and consistent 'user experience' for all our colleagues; be they in remote offices, at home or travelling. Additionally, we can now implement and upgrade systems more easily, and reduce the maintenance and support overhead associated with our previous fragmented de-centralised model.”

Home     More News


Other stories you may find of interest:

News in brief - September 2010
A round-up by FST

News in brief - March 2011
A round-up by FST

News in brief - February 2011
A round-up of the month's news

bankers accuity may 2012


six_group

tdwi


FStech Whitepapers
Are We There Yet? Zero-Wait BI for Everyone
This CITO Research white paper, examines the business benefits of enabling users to perform their own data analysis, without making continual demands on IT.
Mobility Is Exploding: Are You Ready?
Mobile business intelligence replaces static information with real-time information, empowering data-driven decisions on the spot. This paper describes use cases to for bringing not just BI, but business discovery, to the front lines of your business.
Single Customer View in Financial Service
This white paper outlines what a single customer view is and what the UK requirements are, why this represents best practice and how it can be advantageous to the business, and the techniques and technologies that will be most effective in establishing and maintaining such an approach.
TATA Consultancy Services - Cloud Computing
Cloud computing is the convergence of virtualization, distributed applications, grid, maturity of enterprise software applications and enterprise IT management.
Genesys. Sustained Management: Changing the Game with Genesys iWD
The article explains how Genesys intelligent Workload Distribution (iWD) has the power to change the game in the contact center space based on new visibility into tracking, reporting, and performance management
Research Study: The Revolution in Self-Service Channels in the Financial Services Sector
This report analyses the growth of consumer self-service channels in key areas of the Financial Services Market
Genesys. Staffing and Workload Management:
Fleshes out the importance of properly managing contact center and back office work, especially through the alignment of employee skill sets.
Genesys. The Importance of Proper Hiring, Training, Career Path Development, Skilling, and Routing
Which explains why it is imperative to implement these factors correctly in the contact center and back office to ensure competent customer interactions.
Dataflux Video

This website is a part of Perspective Publishing Limited, registered in England No 2876166.